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Vendor Inquiries

  • Vendor correspondences, regarding changes to their company information,  should be sent to Accounts Payable, Campus Box 7204, Raleigh, NC.
  • The department authorized user’s must provide the vendor with a contact name, address, phone and email.
  • Purchasing Policies, Procedures and Guideline must be followed for all purchases and services.
  • Vendor invoices should be processed with sufficient time to allow the vendor to receive the payment within 30 days from the invoice date.
  • Vendor statements must be reviewed monthly.
  • If the vendor statement has a credit balance, request a copy of the outstanding credit from the vendor and follow the processing procedures for credit memorandums.
  • If the vendor statement has a debit balance, request copies of all outstanding invoices from the vendor. Research to determine if the outstanding invoices are paid or unpaid.
  • On an annual basis, the Controller’s Office – Accounts Payable will contact frequently used vendors to determine if any NCSU accounts have credit balances.